Roku Remote Not Working

If your Roku remote is not working, perform the troubleshooting instructions given below to fix this issue.

Step 1: If you are facing issues with the Roku’s IR remote, first, make sure that no external or internal object is blocking to receive a direct signal from the remote.
Step 2: The IR remote requires a direct signal to control your Roku TV.
Step 3: Make sure to point the remote to the front of your Roku TV.
Step 4: If you find your Roku TV’s remote damaged, replace it with a new one.
Step 5: If the Roku TV’s remote is not damaged externally, then check the batteries inserted in the remote.
Step 6: If the batteries are weak or dead, then there is a chance for the remote to malfunction.
Step 7: To check it, remove the batteries from your Roku remote.
Step 8: Insert the batteries back into the remote and check if the Roku remote not working issue is resolved.
Step 9: If it doesn’t work, get two new batteries and insert them into your Roku remote.
Step 10: Now, check if your Roku TV’s remote is working.
Step 11: If not, then the issue is with your Roku remote hardware. Get a new Roku remote from the Roku’s official site.
Step 12: You can also make use of the Roku Remote app to control your device.
Step 13: The Roku remote app is available for download in the Google Play Store and App Store.
Step 14: Before getting the new Roku remote, try re-pairing the Roku remote to fix this issue.
Step 15: To perform the re-pairing, remove the batteries from the Roku remote.
Step 16: Now, disconnect your Roku device from the power source.
Step 17: Wait for five seconds. Now, re-connect the Roku device to the power source and wait for the Roku logo  to appear on the screen.
Step 18: Once the Roku logo is displayed on the screen, insert the batteries into the remote.
Step 19: You can find the pairing button at the back of the remote, hold down it for three seconds.
Step 20: Otherwise, release the pairing button once the indicator light starts to flash.
Step 21: It takes 30 seconds for your Roku remote to establish the connection.
Step 22: Once your Roku device and its remote are paired successfully, check if the Roku Remote not working issue is resolved.
Step 23: To get more technical support in fixing the Roku remote not working issue, click the Call button to contact our technical support.