- On your Windows computer, close all the running programs, including QuickBooks.
- Next, press the Windows + R shortcut keys to open the Run dialog box.
- Type ‘control’ in the Run dialog box and click OK to open the Control Panel.
- Click the Devices and Printers tab in the Control Panel window and select Add a printer at the top.
- In the Add a device window, choose your printer’s name and click Next.
- If your printer’s name is not listed, click on the The printer that I want isn’t listed link.
- In the Add Printer window, select the Add a local printer or network printer with manual settings option and click Next.
- On the Choose a printer port screen, select the Use an existing port option and choose PORTPROMPT from the drop-down menu.
- Click Next and select Microsoft under the Manufacturer panel.
- Click on Microsoft XPS Document Writer under the Printers section.
- Click Next and replace the current driver. Also, make sure to name the Microsoft XPS Document Writer.
- Now you have fixed the issue where QuickBooks had failed to add XPS Document Writer.