To resolve the issue, try troubleshooting the error with each of the following methods to adapt to your situation.
Disconnect The External Hard Drive
- Remove the external device(s) if there are any connections to the Mac.
- Try updating now to see if the problem persists.
- If you do not have any devices connected to the Mac, proceed to the next step.
Exit Running Applications
- To exit all the running applications that also include the in-built time machine, click on the Apple icon on the top screen of your Mac and click the option Force Quit.
- When the force quit application window opens, please select an application and close them one by one.
- Check if the problem persists during the update.
Check If The Update Is Already Installed
- The error message indicates that the update is already installed.
- To see if you have the updates, open any Microsoft application.
- For example, in MS Word, click on the Help menu and click Check for updates.
- Click on the option to see if the versions match.
Check If Microsoft Is In Applications Section
- If the Microsoft Office is not in the applications window, the Mac will not detect the updates it requires.
- Click the Go menu and click on Applications.
- Close of the running applications.
- From the File menu, select the File option.
- You can locate the Microsoft Office in the search results and drag the folder to your desktop.
Check Whether The Download File Is In Correct Language
- The language of the downloaded update file should match the Mac installation.
- To change the settings, go to the Microsoft official website.
- Check the country settings at the top of the screen for Office for Mac installation.
- Click Download to open the downloads page.
- In the office for Mac, check the updated version of the product that you wish to have in the Available Downloads section.
- Click Download now.