Hp Envy 5000 Printer Doesn’t Print?

HP Envy 5000 Printer Doesn’t Print

This article deals with the instructions to troubleshoot a malfunctioning HP Envy printer. There might be several reasons for your printer to malfunction. If your HP envy 5000 printer doesn’t print, then perform the troubleshooting steps given on this page to check if the printer returns to a normal working state.

Basic troubleshooting steps:

  • Step 1: Check the connection status between your HP Envy 5000 printer and computer.
  • Step 2: Check if restarting the printer resolves the issue. Turn off the printer and disconnect the power cord. Allow the printer to stay idle for two minutes. Then replug the power cord back to the printer and switch it on. Now, check if the HP printer works normally.

After trying the basic troubleshooting, if the HP printer still doesn’t work properly, then proceed with the steps given below.

Try updating or reinstalling the printer driver:

  • Step 1: There might be an error with the installed printer driver. So, check if it is updated. If not, update the driver and see if the printer works properly.
  • Step 2: If the issue is not resolved, then uninstall the printer driver from your device. Download and install the latest driver from this website or from the official HP site.
  • Step 3: For assistance on downloading and installing the compatible driver for your HP Envy 5000 printer, click the Call button available on this page.
  • Step 4: Once you are done with reinstalling the printer driver, try to operate the printer and check if the issue is resolved.
  • Step 5: If the HP envy 5000 printer doesn’t print problem prevails, move to the next troubleshooting step.

Try to cancel all the assigned print jobs:

Another reason that might cause the printer to not function properly is the stuck print queue. The print queue comprising failed print jobs can prevent the printer from functioning normally. So, clear all the assigned print jobs to bring the HP Envy 5000 printer to its normal working state.

After clearing all the print jobs, check if the issue is resolved. If the HP envy 5000 printer doesn’t print issue persists, click the Call button available on this page.

Try to set the HP printer as the default one:

When you assign a printing job from your computer, the PC will automatically assign them to the default printer unless a specific printer is selected. So, the HP printer might not perform its task unless it is set as the default printer on your computer.

To set HP Envy 5000 as the default printer, use these steps.

  • Step 1: Press Windows + R on your keyboard simultaneously. The Run dialog box will open on your computer. Type Control and press Enter. The Control Panel opens.
  • Step 2: Here, choose Devices and Printers.
  • Step 3: Go to the Printers section, right-click on the HP printer, and choose Set as default printer. Tap on Yes if prompted.
  • Step 4: A tick will be displayed below your printer’s icon. It indicates that the device is set as the default printer.

After making the default printer settings, check if your printer works properly. If the HP envy 5000 printer doesn’t print, then try the next solution.