This article deals with the instructions to troubleshoot a malfunctioning HP Envy printer. There might be several reasons for your printer to malfunction. If your HP envy 5000 printer doesn’t print, then perform the troubleshooting steps given on this page to check if the printer returns to a normal working state.
After trying the basic troubleshooting, if the HP printer still doesn’t work properly, then proceed with the steps given below.
Another reason that might cause the printer to not function properly is the stuck print queue. The print queue comprising failed print jobs can prevent the printer from functioning normally. So, clear all the assigned print jobs to bring the HP Envy 5000 printer to its normal working state.
After clearing all the print jobs, check if the issue is resolved. If the HP envy 5000 printer doesn’t print issue persists, click the Call button available on this page.
When you assign a printing job from your computer, the PC will automatically assign them to the default printer unless a specific printer is selected. So, the HP printer might not perform its task unless it is set as the default printer on your computer.
To set HP Envy 5000 as the default printer, use these steps.
After making the default printer settings, check if your printer works properly. If the HP envy 5000 printer doesn’t print, then try the next solution.