You have the option of contacting your customer and ask them to deduct the extra paid amount on the next payment, but if the customer has made a one-time transaction, you can continue with refunding the additional paid amount. Scroll down this page to know how to issue a refund for overpayment in Quickbooks.
- Step 2: Select the customer/client to whom you have made an extra payment and click Extra payment.
- Step 3: Choose your preferred payment method on the receive payment page.
- Step 4: If you have selected Check as the payment method, enter the check number in the reference number box.
- Step 5: Enter the total amount you have received. The original amount and amount to credit will be displayed.
- Step 6: Click on the Save and Close tab from the drop-down menu icon at the bottom.
- Step 7: Go back to the Customers page and select your customer.
- Step 8: You can check the status of the payment on the particular customer’s page.
- Step 1: Click the “+” icon and select Check on the Suppliers tab.
- Step 2: In the Choose a payee drop-down menu, select the customer you want to refund.
- Step 3: Select the bank account in which the initial deposit was made.
- Step 4: In the Accounts receivable box, enter the overpaid amount and then click Save and close.
- Step 5: Click the Create “+” icon again and select Receive Payments.
- Step 6: Select the customer you have processed refund. Then fill in the required fields.
- Step 7: In the transaction list, mark the checkbox for the payment made and re-check the amount. Then, click Save and close to process your refund. Finally, know how to issue a refund for overpayment in Quickbooks.