Troubleshooting wifi router

Fix Router Connection Problems

There are many ways to troubleshoot and fix the router connection problems. Some simple steps can be performed even without any help from your Internet Service Provider (ISP). Troubleshooting wifi router can be done by following steps.

  • Restarting your computer is the first step. 
  • A simple restart will remove any wrong settings that could cause a connectivity issue.
  • Your wireless settings saved on your computer will tun back on once you restart.
  • Ensure that the Wireless option on your laptop is turned on or enabled.
  • Toggle the wireless button off and on, and sometimes this action could solve the connection problem.

Restart your router, similar to restarting your computer or laptop.

  • Unplug the router and wait for a few seconds and plug it back in.
  • This step can solve some minor connection issues.

Reset your router.

  • This will clear unnecessary caches and refresh your router.
  • Every router comes with a reset button at the back.
  • Press and hold for 20-30 seconds.
  • Your router is reset.

Hard reset your network. Performing a hard reset on your system will erase all the settings.

  • Your router will be in the factory reset mode.
  • Most of the routers come with a small hole close to the reset button.
  • Perform a hard reset using a paperclip or a pin. Hold it for 30 seconds.
  • Once you complete the reset, you can set up your router with the laptop through the router login and perform an SSID and password setup.

Move the Computer/Laptop close to the router

  • Moving your device closer to your router can solve most of your connection problems. 
  • You can perform this only if your computer or laptop is away from the proximity of the wireless distance from the router.

Use the Ethernet cable to connect your router to your computer.

The use of Ethernet cable not only boosts up the speed of your internet to ensure smooth browsing but also checks if there is an issue with the connection or your router device.

Use Command Prompt to check for further fixes.

  • Once your command prompt opens, type ipconfig/flushdns.
  • Performing this action will delete the old DNS cache that caused errors.
  • Deleting DNS caches will resolve the website loading issues.
  • Clear Browser’s Cache is similar to clearing the DNS cache.
  • Upon opening your default browser, Clearing caches will help in browser loading faster.

Repairing your connection can be performed if there is a software issue with your computer.

  • The repair tools are inbuilt for both the Windows and MAC OS.
  • Type ncpa.cpl in the run command for Windows.
  • Follow the on-screen commands. 
  • On MAC, click Apple Menu  System preferences  Network  Assist Me and click Diagnostics. Follow the instructions to repair the connection.
  • If the router connection problem persists, contact your Internet Service Provider and
  • Ensure that the problem is not caused by your provider.
  • Change your router if your problem persists.
  • For assistance on Troubleshooting wifi router, you can contact our technical experts by clicking the call button available on the screen.
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