Error Initializing Creative Cloud Desktop App Mac

If your Mac displays the "Error initializing creative cloud desktop app" message while using the Creative Cloud desktop app, follow the below-mentioned troubleshooting steps.

Error Initializing Creative Cloud Desktop App Mac
  • Step 1:On your Mac, go to the Applications folder and click the "Utilities" icon.
  • Step 2:Give a right-click on the Creative Cloud desktop app and select the Move to Trash option.
  • Step 3:Next, give a right-click on the Trash icon near the Dock and empty the Trash folder.
  • Step 4:Alternatively, you can use the Creative Cloud desktop app Uninstaller to remove the app from your Mac.
  • Step 5:To do this, download the latest version of the Creative Cloud desktop app uninstaller from the official site.
  • Step 6:After downloading the uninstaller file, extract it from the zip file.
  • Step 7:Run the Creative Cloud Uninstaller software and click the Open button if the security settings dialogue box appears on the screen.
  • Step 8:If prompted to confirm the action, click the Uninstall button.
  • Step 9:Wait until the uninstaller removes the Creative Cloud desktop app.
  • Step 10:Once the uninstallation process is complete, you will be notified with a confirmation message.
  • Step 11:In the Uninstall Successful window, click the Close button and restart your Mac with administrator rights. 
  • Step 12:You can also use the Creative Cloud Cleaner Tool to remove the current installation of the Creative Cloud desktop app.
  • Step 13:To re-install the app, open the default browser first and sign in to the Creative Cloud desktop app page.
  • Step 14:On the support page, click the Download button near the installer file.
  • Step 15:After downloading the app, run the installer file to re-install the app on the Mac computer.
  • Step 16:Follow the instructions provided on the setup screen to complete the installation and check if the " Error initializing creative cloud desktop app" message reappears.
  • Step 17:If the problem persists, click the Call button available on this screen to contact our technical support team for remote assistance.
  • Step 18:By using these steps we can execute that how to fix the error initializing creative cloud desktop app Mac.