The Adobe Premiere Pro is the video editing software that is used vastly. But many users have reported facing errors while using it.
During the startup, the Adobe Premiere Pro CC may stop working, and the error message, “Adobe Premiere Pro Startup Error: Adobe Premiere Pro could not find any capable video play module. Please update your video display drivers and start again.” will be displayed.
The major cause for the startup error in Adobe Premiere is due to the graphics interface drivers that are not updated on a Mac computer. There might be other causes like user permissions too.
If you are facing the same error in Adobe Premiere Pro during startup, then follow the troubleshooting methods explained here.
Method 1: Check the administrator rights for the user
If you have not logged in as an administrator on your Mac computer, then check whether the current user has administrator rights. If not, use the steps given below to set the administrator rights to your current user.
- Click the Apple icon on the desktop.
- Select the System Preferences option.
- Now, locate and double-click the Users & Groups option.
- Click on the lock icon in the Users & Groups window.
- When prompted, enter the administrator password of your Mac computer.
- Then, select your current user from the list and click the Allow user to administer this computer option.
- Now, restart your Mac computer and launch Adobe Premiere Pro.
Method 2: Rename the Adobe folder on your Mac
The second method to solve the adobe premiere pro startup error error in Premiere Pro is to rename the Adobe folder in certain locations on your Mac. The instructions are given below.
Application Support directory:
- Open the Finder utility and go to the ~/Library/Application Support/ directory on your Mac.
- Locate the folder named Adobe.
- Rename the folder to something like Oldadobe.
- Now, go to the ~/Library/Preferences/ directory and rename the Adobe folder in this directory as you did in the previous step.
- By renaming the Adobe folders, all your customized workspace settings might be lost.
- Rename the Adobe folder in the Documents folder of your Mac.
- After that, launch the Premiere pro application.
Method 3: Check the read/write permissions
If you face the startup error after updating the Mac version, then it might be due to the read/write permission issue. Due to the update, the permissions would have been reset to Read-only. To check this and solve the startup issue, follow the steps given below.
- Launch Finder and navigate to the ~/Library/Preferences/ directory.
- Locate the Adobe folder in this directory and give a control-click on it.
- Select the Get Info option. Now, under Sharing & Permissions, check the permission for the current user. If it is not Read & Write, click the lock icon at the bottom.
- Enter the required password in the pop-up window.
- Select the Read & Write option, click the Settings icon under the present username, and click the Apply to enclosed items option.
- Save the changes by clicking the lock icon once again.
- Similarly, check and set the Read & Write permission for the Adobe folders in the ~/Library/Application Support/ directory and the Documents folder.
- After that, restart the Mac computer.
- Launch Adobe Premiere Pro and check whether the adobe premiere pro startup error is solved.